Getting Started >

You will need to provide a clear color copy of a passport or other acceptable government issued ID (drivers license or identification card). This document will need to show your full name, address, date of birth or tax identification number, as well as your signature. You will also be required to show proof of registered address in the form of a utility bill or bank account statement dated within the last 3 months of application date. 

Yes, as long as it is a goverment issued drivers license or identification card, that shows full name, address, your DOB or TIN, as well as your signature. 

Identification documents are required as per regulatory requirements and we do our best to comply with all of them. Know Your Client or KYC is an important part of the process and we make certain that we have adequate documentation from all of our clients. 

Yes, you will need to provide either a utility bill or bank account statement dated in the last 3 months that shows your registered address.

After clicking on Open Real Account, you should be able to open an Account within minutes. 

We have streamlined the process for you. Just click on Open Real Account and input your details as requested and you should have your login information shortly. Once you have an account, you can easily open more Accounts by simply clicking the ‘Open an Additional Account’ in the Members Area. 

Once you have opened your account, you will be prompted to upload your ID and proof of residence. Once your documents have been verified, you can fund your account, download RedRock500  WebTrader, and start trading right away.

We offer 3 different types of Real Trading Accounts. A Micro Account, Standard Account and Big Account. For more information click here.

Once you have set the base currency of your account, you will not be able to change it. We recommend you to open another account at any time in your preferred currency, by clicking on the ‘Open an Additional Account’ button on the sidebar when logged in to your Members Area. 

You can trade on a demo account as long as you need to feel comfortable trading on a real account. Please note that a demo account that has been inactive for 90 days will be closed automatically, but you are free to open another one whenever you want. You can maintain up to 5 demo accounts at one time. 

Withdrawal & Deposit >

The Minimum Deposit Amount is $250 USD and there is no minimum for withdrawal.

Yes, any currency that you choose to deposit will automatically be converted to the base currency of your account.

We have various deposit and withdrawal options such as multiple electronic payments, multiple credit cards, and bank wires. You can see our whole list by clicking here. 

Credit card payments and online wallet payments are immmediate. The only transfers that take time are bank wires.

No, any transfer to or from a third party is not allowed. Even if the other party is a close friend or family member.

Yes, you can withdraw and deposit regarless of whether the market is open.

Yes, as long as your funds are in a validated account.